Return or Exchange Period
Products can be returned or exchanged within [30] days from the date of purchase, provided they are in their original condition and unused
Return and Exchange Conditions
The product must be in its original condition, unopened and unused, along with all original accessories and packaging.
A receipt or proof of purchase must be presented when requesting a return or exchange.
Products that Cannot be Returned or Exchanged:
For public health reasons, we cannot accept returns or exchanges of underwear, including underpants, socks, and other personal items.
Return and Exchange Procedures:
To initiate a return or exchange, please contact customer service via [info@hnaWbas.com or through WhatsApp number +971501113985] with an explanation of the reason for the return or exchange.
Upon approval, we will provide you with details on how to return the shipment.
Refund
Once we receive and inspect the returned product, we will issue a full or partial refund depending on the condition of the product after deducting shipping costs..
